What are my delivery options?
We have the following delivery options available:
- Collection: Your order can be picked up from our Parktown North Studio (JHB ONLY).
- Courier Delivery: Delivery to your door.
What much will my delivery cost?
- If you choose to collect your items (JHB ONLY) there will be no charge.
- If you place an order and choose Courier Delivery, our system will add a standard flat shipping rate of R100 per order, irrespective of your order size, order amount or your location.
How long will delivery take?
Courier delivery will take between 5 and 7 working days depending on the order's destination.
What do I do if I receive products that have been damaged in transit?
- If a product is damaged or broken when you receive it, you must inform Calla Lane Clean Beauty Bar within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.